FAQs
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First, give us a call or shoot us an email/text with your contact information and a brief description of your vision (picture, text, image) and what product your wanting (t-shirt, hoodie, etc)
Then together, we will go over your desires and get your custom ordered placed with an invoice sent to you.
Once the invoice has been paid via PayPal, Square, or in person debit/credit card, we will work closely with you and communicate frequently back and forth to ensure you are happy with the final product, and that it will turn out exactly how you envisioned it.
Once you are fully satisfied, we will begin printing. However, you must verbally or in writing, approve the final image before official printing.
Finally, we will notify you when your order is ready for pickup/or when it is shipped.
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On average, you can expect your product to be finished in 2 weeks. Depending on quantity, complexity of design, timeline to agree/approve designs, times may vary. We do offer rush and express orders for a flat rate price. Please contact us to get an estimate.
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Absolutely! If we don’t offer the specific material you are looking for, you are more than welcome to drop off your material ahead of time. Keep in mind, there are certain acceptable materials - cotton, mostly cotton-blend, polyester. Please consult with us about your design before providing any material. By providing your own material, you may be eligible for a discount.
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Flip garment inside out, wash with other like-garments. No bleach or fabric softener. Wash in cold water only, tumble dry or hang dry.
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Since we are a fully custom clothing design company, we do NOT offer returns/refunds. We provide frequent communication about your final design before printing, to ensure satisfaction. If you are not satisfied with your final design, we may be able to redo it. *Certain terms apply
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Many images and designs may be provided directly by you, the customer, or may be found on the internet. All copyright credit goes to the original owner of each image or design. Enhancements may be done to any image or photo
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Each candle is hand melted and mixed.
First, we melt down one or more of our natural waxes/moisturizers to give you the most out of both candle burning, and moisturizing benefits.
Once it’s reached it’s perfect melting temperature, we slowly add in the natural oils and fragrances or essential oils.
Then we pour this splendid mixture into the requested candle size container.
After filling it part of the way, we let it cool and add one of our tightly wrapped precious crystals or genuine diamonds in foil, then continue pouring. Once the entire candle has cooled, it is ready for pickup or delivery.
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$50 flat rate Set Up/Tear Down fee per bouncer (Bigger units/wet units may have $100 Set Up/Tear Down fees)
Extra $15 delivery fee may apply if you are outside of Colorado Springs
Non-refundable $50 deposit may be paid to book your spot if not paid in full
$50 Flat rate generator rental fee
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Yes, it must be signed PRIOR to event set up time. Please follow this link to review them.
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You may book it directly online and we will contact you to confirm. Otherwise, we will send you an invoice that can either be paid in full or a $50 non-refundable deposit may be paid to book your spot - Remaining balance will be due PRIOR to your event date.
You will receive a booking confirmation via email and you will need to fill out and sign our Terms and Conditions. We will arrive up to one hour prior to your event to begin set up then will return at the end of your event to tear down. Tips are accepted.